James is an experienced information technology professional with over 20 years’ experience, over ten of these in senior leadership roles. He has worked in the government, corporate and not-for-profit sectors and in a wide range of industries including communications, broadcast, aged care, disability, community services and healthcare. During his career, James has led significant business transformation projects, managing the integration of all aspects of information technology for major mergers and acquisitions. When developing and implementing IT strategies, James ensures that they are in alignment with the overall strategy and goals of the business. He is a great believer in enhancing customer satisfaction through customer-centric design.