About Us

The Arriba
Group

Let’s create the future together

The Arriba Group has a family of companies that have been created to give people their best opportunity in life. The group was founded by Marcella Romero, a strategic, passionate and innovative leader who expanded a one-woman home office to three successful enterprises — Rehab Management, AimBig Employment and LiveBig — with over 395 diverse employees across 106 offices, all working to deliver quality services to its clients.

Our business is a people business based on the absolute belief that every individual deserves a better future. Our success is predicated on this belief and is at the heart of how we approach each business. We challenge ourselves to ensure our services truly meet and exceed the needs and requirements of our clients where innovation is key.

What we do

Our constant innovation helps individuals, companies and government give people the opportunity they need. The opportunity to create their own future.

Across our three businesses, we provide rehabilitation services to help people recover from and return to work after an accident or illness. We provide specialised allied health and assessment services to support people with disability to meet their goals, connect with community, and build social skills. In addition we work with people with disability and mental health issues to open up work opportunities, through placement in meaningful work, education and training.

Who we work with

Individuals

We help individuals get a start. Through training, finding work, returning to work, or if they have a disability, we work with individuals to live their best lives. We’re there for those who have been injured at work, suffered an illness, need retraining or if they have a disability and need access to allied health services. Our impact transcends more than the individual, as work, a career, and real purpose in life provide a new dynamic to friends, family and the community.

Businesses

We work with companies, insurers and providers at every level. Creating healthy work environments. Providing trained, work-ready individuals. Helping people transition to a new career or transition back to work. Innovating to provide off the shelf solutions that benefit businesses and individuals alike.

Government

We work with state and federal government to help individuals create a better future for themselves. From assistance in providing programs to job retraining to rehabilitation it’s our understanding, experience, whole-person approach and results that set us apart.

Our Mission

To be Australia’s most progressive people-centric company to achieve the best outcomes for all clients.

Our Group Vision

To be the number one nation-wide market leader in occupational rehabilitation, employment, specialist allied health services and provider of choice to our customers and people.

Our Values

Customer-focused

We deliver exceptional customer service for all those we deal with.

People-passionate

Putting people first. People are the core of everything we do.

Quality-orientated

Our solutions measure and deliver proven outcomes.

Innovation-driven

We challenge and disrupt to drive purpose-driven innovation.

Dynamic and agile

Forward-thinking keeps us ahead of the pack; we build fast, learn fast, adapt fast.

Our Leaders

Marcella Romero
Founder and Managing Director

Marcella Romero

Founder and Managing Director

Marcella Romero

Marcella Romero is the Founder and CEO of the Arriba Group. The company believes that every individual deserves a better future. And so, it provides quality-allied health and employment services directly to individuals with or without disability, in addition to individuals belonging to various levels of government and private corporations.

Marcella is a strategic, passionate and innovative leader who expanded a one-woman home office to three successful enterprises — Rehab Management, AimBig Employment and LiveBig — with over 350 diverse employees across 98 offices, all working to deliver quality services to its clients. In 2019, AimBig Employment was listed as one of the AFR BOSS Most Innovative Companies in Australia.

Marcella holds an undergraduate and Master’s in Health Science in Occupational Therapy from the University of Sydney. She is an award-winning chief executive with over 20 years’ experience working in Allied Health Services across workplace rehabilitation, disability employment and disability therapy services (under the National Disability Insurance Scheme (NDIS)).

She won the Comcare WHS (Innovation) Award in 2014. Marcella was also the finalist in the 2017 Telstra NSW Entrepreneur Award, Telstra 2019 NSW Business Women’s Awards (Medium and Large Business) and 2017 Health Executive of the Year Awards (CEO Magazine ANZ). Recently, she was a finalist in the Australian Growth Company Awards for Women in Leadership (2019) and the 2019 CEO Executive of the Year Award (CEO Magazine ANZ).

Marcella Romero
Craig Hartman
Director and Advisory Board Member

Craig Hartman

Director and Advisory Board Member

Craig Hartman

Craig is a seasoned business leader, director and group advisory board member. With over 18 years’ experience in workplace rehabilitation, disability, employment services and work health, safety & wellbeing. Craig has extensive knowledge across strategic business growth, risk management, talent management and innovation. With a key role in diligence practices and strategic advice for planning, finance, growth and innovation, Craig focuses on helping people to live their best lives. He collaborates with senior leaders to foster an organisation with a social, diverse and community-driven approach.

Craig Hartman
Serhat Oguz
Chief Operating Officer

Serhat Oguz

Chief Operating Officer

Serhat Oguz

Serhat has a proven track record across professional services industries. With over 20 years’ executive experience, Serhat has overseen operational excellence across many sectors, including IT, workplace rehabilitation and disability services. As our group COO, Serhat has extensive financial, IT, operational and commercial management experience and invokes a culture of positive customer experience.

Serhat Oguz
Glenn Meekin
Chief Financial Officer

Glenn Meekin

Chief Financial Officer

Glenn Meekin

A CFO of the year Finalist with over 20 years’ industry experience, Glenn oversees Rehab Management’s financial services team, ensuring a streamlined approach to financial and corporate affairs for internal and external clients. Glenn’s highly focused, energetic style is characterised by in-depth allied and corporate health knowledge and strong leadership skills to inspire his team and continually drive the business’ financial success.

Glenn Meekin
James Foot
Chief Technology Officer

James Foot

Chief Technology Officer

James Foot

James is an experienced information technology professional with over 20 years’ experience, over ten of these in senior leadership roles. He has worked in the government, corporate and not-for-profit sectors and in a wide range of industries including communications, broadcast, aged care, disability, community services and healthcare. During his career, James has led significant business transformation projects, managing the integration of all aspects of information technology for major mergers and acquisitions. When developing and implementing IT strategies, James ensures that they are in alignment with the overall strategy and goals of the business. He is a great believer in enhancing customer satisfaction through customer-centric design.

James Foot
Louise Genge
Chief Marketing Officer

Louise Genge

Chief Marketing Officer

Louise Genge

Louise is an experienced marketer with a deep customer-centric approach, with over 20 years’ experience in services marketing. She started her life in advertising working across blue-chip clients. Moving client-side, she has held senior marketing roles at BPAY, BT Financial Group, Austrade and the Benevolent Society. She is a passionate believer in the power of brand to shape the destiny of companies.

Louise Genge
General Manager

Terry Wilson

General Manager

Terry Wilson

As multi-award winner for disability employment and strategic project management, Terry has over 10 years’ industry experience across government and non-for-profit sectors.

As AimBig’s General Manager, Terry oversees multiple organisation divisions, supporting the executive team in driving our strategic vision and customer-focused operations. Terry applies a holistic approach to people and customer operations with a strong commitment to corporate social responsibility and social investment.

Sam Smith
General Manager

Sam Smith

General Manager

Sam Smith

As Rehab Management’s General Manager, Sam oversees multiple organisation divisions, supporting the executive team in driving our strategic vision and client-focused operations. Sam applies a holistic approach to business management, staff training, recruitment and induction.

His duties include overseeing our organisation’s operations nation-wide, managing service delivery quality and growth, and promoting our strong internal culture.

Sam Smith
Lyudmyla Dendtler
General Manager

Lyudmyla Dendtler

General Manager

Lyudmyla Dendtler

Lyudmyla has over 20 years’ experience in the disability sector, with a long track record in senior roles. She has led large teams in disability services through the transition from block funding to individual funding under NDIS and has supported the implementation of quality and sustainable service models in therapy, group and individual supports. Lyudmyla has tertiary qualifications in Business Management, Inclusive Education and Disability Studies, and is a graduate and member of the Australian Applied Management Colloquium.

Lyudmyla Dendtler
Head of People, Culture and Talent

Nicole Caltagirone

Head of People, Culture and Talent

Nicole Caltagirone

Nicole Caltagirone is a results-oriented, performance-driven leader with over 11 years’ experience in Human Resource Management. With a strong background in culture transformation in fast-paced organisations, Nicole strives to continuously cultivate and maintain an engaged and capable workforce while recognising the need to personalise the employee experience. A creative thinker, Nicole finds ways to implement innovative human resources initiatives to effectively balance the needs of employees with the goals of the organisation, resulting in happy employees and a boost in organisational growth and profits. A strategic business partner, she provides the guidance and expertise required to support and deliver organisational change while championing corporate values, vision and mission of the leadership team.

Christina Abufhele
Head of Quality Assurance

Christina Abufhele

Head of Quality Assurance

Christina Abufhele

Christina has 18 years’ national health industry experience, having held various managerial roles that include quality assurance and program implementation. Christina is a senior leader focused on high-quality outcomes, innovative services and improved stakeholder engagement.

Christina Abufhele

Awards

2019
  • CEO Executive of the Year Award – Finalist (CEO Magazine ANZ)
  • icare NSW Case Awards – Finalists
  • Australian Defence Industry Awards – Finalists in the Veteran Support Program of the Year category
  • AFR BOSS Most Innovative Companies list – (8th in the Health service category)
  • Telstra NSW Business Women’s Awards – (Medium and Large Business)
  • Australian Growth Company Awards for Women in Leadership – finalist
2017
  • Telstra NSW Entrepreneur Award – Finalist
  • Health Executive of the Year Awards – Finalist (CEO Magazine ANZ)
2014
  • Comcare WHS (Innovation) Award